The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 59,000 businesses in more than 50 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.
DCWP is committed to educating, empowering, and protecting consumers; holding businesses to high standards of marketplace behavior; and achieving excellence in the delivery of innovative agency programs and services. As a small Agency with a big mission, every staff member at DCWP plays a critical role in ensuring success.
Inspector responsibilities include but are not limited to the following:
• Conducting general vending field enforcement and participating in multi-agency street vendor enforcement actions;
• Enforcing laws and regulations relating to weights and measures through testing, sealing, condemning or confiscating weighing and measuring devices (may include petroleum products);
• Inspecting and investigating trade practices to detect and eliminate consumer deception; inspecting and investigating all categories of trades and occupations licensed by Consumer and Worker Protection;
• Lifting weights, walking, using mass transit, and climbing stairs;
• Completing reports on complaints investigated, violations identified and special inspections using tablets, computers, and/or written documents.
• Preparing summonses and testifying at hearings;
• Utilizing computer systems for email correspondences, uploading and saving evidence, and researching in, and attaining assignments from agency web-based system/tablet operating system;
•Communicating clearly and concisely both written and verbally;
•Administrative duties such as copying and scanning;
•Maintaining a professional demeanor with excellent customer service skills;
•Performing other related work.
JOB ID: 484519